The short answer

Compare refurbishment providers by the clarity of their diagnosis, parts and finished specifications. An itemised scope is more useful than a broad promise to restore the set.

A good refurbishment provider should be able to turn “make these clubs better” into a specific, club-by-club scope. Compare what will be measured, replaced and checked rather than comparing the word refurbishment.

Evidence of a sound diagnosis

The provider should distinguish a worn grip from a build problem, and surface damage from a structural fault. If a shaft has failed, the conversation should cover the replacement’s compatibility, playing length and grip—not only the shaft label. If loft or lie work is proposed, suitability depends on the head construction and condition.

Compare quotes on the same basis

  • Parts: exact grip or shaft and any adapter, ferrule or other component.
  • Labour: removal, assembly, adjustment and measurement.
  • Finished build: length, loft or lie where relevant.
  • Exceptions: what happens if hidden damage appears during disassembly.

This makes a low quote with unspecified parts easier to compare with a fuller quote. The refurbishment cost guide explains the main cost categories.

Judge cosmetic promises carefully

Ask what finish is on the exact head and which blemishes are expected to remain. Deep dents, missing plating and damaged inserts are not equivalent to worn paint fill. Work on the hitting area also has to respect the R&A Equipment Rules.

Questions that reveal the scope

Ask who is responsible for any outsourced cosmetic work, what is excluded, and how the result will be assessed. For a quote from Fix It Golf, send the club list and photos to hello@fixit-golf.com or see repairs in Randwick.

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